top of page

Privacy Policy

Nordic Wave Real Estate

Last updated: 10 June 2025
​

At Nordic Wave, we respect your privacy and handle your personal data responsibly. This policy explains how we collect, use, store, and protect your data when you interact with us online or become a client of our real estate services in Costa del Sol.

We believe in transparency and only use your data for clear, necessary purposes.

Who we are

Nordic Wave Real Estate is a real estate agency based in Costa del Sol, Spain. We help people buy, sell, and rent properties in the area.

​

Data Controller: Nordic Wave Real Estate
Email: info@nordicwave.es
Phone: +34 672 556 275

What personal data we collect

When you use our website or contact us via forms or chat:

  • Name

  • Email address

  • Phone number

  • Inquiry details (e.g. what kind of property you're looking for or selling)

  • Your IP address and browsing behaviour (collected via cookies)

​

If you become our client:

  • Full name and contact details

  • Identification documents (e.g. passport or ID copy for legal compliance)

  • Financial information related to the transaction (e.g. payment history, account numbers for invoicing)

  • Property preferences, location interests, and ownership documentation

  • Communication history between you and Nordic Wave

  • Information needed for contract signing and fulfilling legal obligations (e.g. due diligence, anti-money laundering requirements)

​

​

Why We Collect and Use Your Data

​

We only collect data that’s necessary to:

​

If you're browsing or inquiring:

  • Respond to your messages or property inquiries

  • Recommend suitable listings based on your preferences

  • Improve the usability and content of our website

  • Communicate with you as requested

​

If you become a client:

  • Provide property services: buying, selling, or renting

  • Prepare and manage contracts, offers, and legal documents

  • Coordinate property visits and negotiations

  • Ensure compliance with Spanish real estate and anti-money laundering laws

  • Send invoices or manage payments

  • Contact you throughout the buying or selling process

  • Provide follow-up support after the transaction

​

We don’t use your data for complex profiling or automated decisions that have a legal or significant effect on you. We may use basic profiling — for example, showing you relevant ads or sending tailored email updates — based on your interaction with our website or services. But all important decisions are made by real people, not algorithms.

​

Legal Grounds for Processing

​

We process your personal data under the following legal bases:

  • Consent – when you reach out to us through a form, call, or chat

  • Contract performance – to carry out services when you become a client

  • Legal obligation – to comply with Spanish laws and financial regulations

  • Legitimate interest – to run and improve our business and client communication

​

How Long We Keep Your Data

​

We only keep your personal data for as long as it’s necessary:

  • General inquiries: Up to 6 months after our last contact

  • Client records: Up to 5 years, in line with Spanish legal and accounting obligations

  • Property transaction documents: Retained as long as legally required

  • Communication records: Up to 12 months, unless you request earlier deletion

If you request deletion of your data, we will remove it unless legal retention is required.

​

​

Who We Share Your Data With

​

We never sell or trade your personal data.

​

We only share your data when necessary, for example:

  • With legal, notarial, or tax authorities involved in property transactions

  • With trusted IT or service providers (e.g. hosting, email, chat platform), under strict confidentiality

  • With public authorities if legally required

​

All external parties handling your data do so in accordance with GDPR and only under our instruction.

​

Your Rights Under GDPR

​

As someone whose data we process, you have the right to:

  • Access your personal data

  • Request corrections to inaccurate or outdated data

  • Ask for your data to be deleted when it's no longer needed

  • Object to or limit how we use your data

  • Withdraw consent at any time (when consent is the basis for processing)

  • Request a copy of your data in a structured format (data portability)

  • File a complaint with the Spanish Data Protection Agency (AEPD)

To exercise your rights, email us at [insert email address].

​

Cookies and Website Tracking

​

We use cookies to improve your experience on our website and understand how visitors use it. These may collect basic usage data like IP address, time spent, and pages visited.

You can control or disable cookies in your browser settings at any time.

A full Cookie Policy will be made available on our site shortly.

​

Data Security

​

We take security seriously and apply appropriate measures to protect your personal data, including:

  • SSL encryption on our website

  • Secure servers and backups

  • Access restrictions to confidential data

  • Use of trusted service providers who meet data protection standards

​

Policy Updates

​

This privacy policy may be updated from time to time. We’ll always update the date at the top and notify you of significant changes where appropriate.

​

How to Contact Us

​

If you have questions about this privacy policy or how we handle your personal data, you can contact us at:

Nordic Wave Real Estate
Email: info@nordicwave.es
Phone: +34 672 556 275

bottom of page